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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annalina Van Hercke

June 20, 2024

5  out of  5 rating by Annalina Van Hercke
"Finding your first automobile insurance after being on your parents can be very stressful and overwhelming. Faith sat down with me and explained every section of my coverage. I never have had anyone explain in depth what each aspect means. It is because of this customer service and the good rate on a quote that I decided to go with State Farm! It’s nice having a local face to discuss this versus someone over the phone!"
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Nicole Gearhart

April 8, 2024

5  out of  5 rating by Nicole Gearhart
"Faith has been amazing to work with. She has shown a great deal of understanding and patience as I inquired about insurance coverage with very little knowledge of what I was looking for. She took the time to explore different options and find out about different aspects of my life in order to find the best benefits for my situation. Definitely looking forward to working with her more in the future!"
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zd Louis

April 4, 2024

5  out of  5 rating by zd Louis
"She is so nice. Very patient and professional . It's the best experience for me to do my insurance. Thank you Kelly!"
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Shelby McGowan

April 3, 2024

5  out of  5 rating by Shelby McGowan
"Excellent service!! Faith was amazing! So glad I chose State Farm! Highly recommend going through faith for insurance she’s awesome!"
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Jayden Lupro

March 21, 2024

5  out of  5 rating by Jayden Lupro
"The best service I’ve ever gotten!, couldn’t be more happy with the service and with how much time they spend trying too make your coverage better!"
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Jolena Benson

March 5, 2024

5  out of  5 rating by Jolena Benson
"Faith Loyd has gone above and beyond to try and help me lower my car insurance rates. (I have been a loyal customer for many years.) Even though she was unsuccessful at getting me a better rate. She was very sincere and charismatic to me. She is great at keeping in touch and getting me in for a appointment whenever I need. She is a 5 STAR employee. She DESERVES a RAISE! Thank you Faith for your kindness. I appreciate you."
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frank krieber

March 2, 2024

5  out of  5 rating by frank krieber
"Great customer service !! Great pricing as well."
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Jesse Bourgo

February 5, 2024

5  out of  5 rating by Jesse Bourgo
"Idk where she found the agent Faith but she sure saved me ALOT of money and is a asset to Kelly’s team!"
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Robert Bartiromo

January 26, 2024

5  out of  5 rating by Robert Bartiromo
"One of the things I appreciate most about this insurance company is their exceptional customer service. Their representatives are always friendly, knowledgeable, and ready to assist me with any questions or concerns I may have. Whether I need to file a claim or update my policy, they make the process seamless and hassle-free. Another aspect that sets my insurance company apart is their competitive rates. They offer affordable premiums without compromising on the quality of coverage. This allows me to protect my assets and loved ones without breaking the bank."
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Patricia Pouttu

January 7, 2024

1  out of  5 rating by Patricia Pouttu
"Kelly Jensen is put in a position of trust and to represent this State Farm agency. After nine years I left. Like a good neighbor this agency wasn’t there! In fact when I desperately needed there assistance I was given a round about answers for local tow trucks, and she patronized me in the process ..more then once. Even the owner of the tow truck service said Kelly Jensen knows better! She must have selective customer service care!!"
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Daniel Peck

December 19, 2023

1  out of  5 rating by Daniel Peck
"They cancelled my insurance, gave me an end date. So I went and got different insurance, now they are claiming they never cancelled and have found a way to charge my new debit card. Went in to cancel in person and get my money back, they claimed to have canceled it again but are still sending me bills and declaration pages claiming my insurance is still active. Called to cancel again and they told me it could take up to a month for the paperwork to go through…"
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Andy Thomas

December 5, 2023

5  out of  5 rating by Andy Thomas
"Kelly was great at explaining options and helping find the best options for me."
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Inga Johnson

October 8, 2023

5  out of  5 rating by Inga Johnson
"Great service"
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Steve Larrow

September 30, 2023

3  out of  5 rating by Steve Larrow
"Kelly and staff are friendly and of great help. Auto insurance rats are on par with other agencies, but home owners insurance is off the charts."
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windy Halliday

September 23, 2023

3  out of  5 rating by windy Halliday
"Quotes for auto insurance were on par with other agencies but home owners was off the charts."
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Peter Kocour

September 13, 2023

5  out of  5 rating by Peter Kocour
"Faith was so helpful! She went above and beyond to get me great coverage for a pretty good price and I can’t thank her enough! Everyone here is amazing, super helpful, and so incredibly kind!"
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Case Brophy

August 30, 2023

1  out of  5 rating by Case Brophy
"I have been trying to cancel my renters insurance for 4 months now. I have called many times, and have been told that my policy has been canceled. Yet I continue to be charged. I would get renters insurance elsewhere"
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Laurie Christiansen

August 4, 2023

1  out of  5 rating by Laurie Christiansen
"I have had the most difficult time with this office the last 2 months. After frustration over a policy not being adminstered properly, I decided to cancel my policies with this office. This week alone, I have emailed, had customer service request cancellation, and have had customer service leave a message at the office. I have gotten no response from Kelly to acknowledge my request. I would not recommend this insurance agent to anyone."
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Phil Jose

September 30, 2022

5  out of  5 rating by Phil Jose
"Kelly has been my agent for many years and has been outstanding in her service. I highly recommend her agency."
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Benjamin Hunter

July 4, 2022

5  out of  5 rating by Benjamin Hunter
"Kelly has been a great help every step of the way starting my business as a sole proprietor to now LLC with employees. Very friendly and accommodating!!"
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Maggie Gaunt

January 15, 2022

5  out of  5 rating by Maggie Gaunt
"I like that I can choose towing without full coverage on my car."
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Henry King

November 19, 2021

5  out of  5 rating by Henry King
"Kelly and her team have always been swift, competent, and cheerful in helping me with anything I've needed. They are a pleasure to work with, and I am happy to have them handling my insurance needs."
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Maritza Gonzalez

October 3, 2021

5  out of  5 rating by Maritza Gonzalez
"Excellent Service"
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Beth Christopher Krause

August 23, 2021

5  out of  5 rating by Beth Christopher Krause
"Kelly and her team are awesome. They are on top of any issues with our account and have helped us with anything we need any time. Highly recommend!"
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Harsh Malu

April 9, 2021

5  out of  5 rating by Harsh Malu
"Ben is by far one of the best insurance agents I have had the chance to work with during an ongoing insurance claim. He was very helpful and patient, willing to answer all my doubts and queries through out the process!"