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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Inga Johnson

October 8, 2023

5  out of  5 rating by Inga Johnson
"Great service"

Steve Larrow

September 30, 2023

3  out of  5 rating by Steve Larrow
"Kelly and staff are friendly and of great help. Auto insurance rats are on par with other agencies, but home owners insurance is off the charts."

windy Halliday

September 23, 2023

3  out of  5 rating by windy Halliday
"Quotes for auto insurance were on par with other agencies but home owners was off the charts."

Peter Kocour

September 13, 2023

5  out of  5 rating by Peter Kocour
"Faith was so helpful! She went above and beyond to get me great coverage for a pretty good price and I can’t thank her enough! Everyone here is amazing, super helpful, and so incredibly kind!"

Case Brophy

August 30, 2023

1  out of  5 rating by Case Brophy
"I have been trying to cancel my renters insurance for 4 months now. I have called many times, and have been told that my policy has been canceled. Yet I continue to be charged. I would get renters insurance elsewhere"

Laurie Christiansen

August 4, 2023

1  out of  5 rating by Laurie Christiansen
"I have had the most difficult time with this office the last 2 months. After frustration over a policy not being adminstered properly, I decided to cancel my policies with this office. This week alone, I have emailed, had customer service request cancellation, and have had customer service leave a message at the office. I have gotten no response from Kelly to acknowledge my request. I would not recommend this insurance agent to anyone."

Charlie Tingley

May 20, 2023

1  out of  5 rating by Charlie Tingley
"Intrusive marketing."

Phil Jose

September 30, 2022

5  out of  5 rating by Phil Jose
"Kelly has been my agent for many years and has been outstanding in her service. I highly recommend her agency."

Benjamin Hunter

July 4, 2022

5  out of  5 rating by Benjamin Hunter
"Kelly has been a great help every step of the way starting my business as a sole proprietor to now LLC with employees. Very friendly and accommodating!!"

Maggie Gaunt

January 15, 2022

5  out of  5 rating by Maggie Gaunt
"I like that I can choose towing without full coverage on my car."

Henry King

November 19, 2021

5  out of  5 rating by Henry King
"Kelly and her team have always been swift, competent, and cheerful in helping me with anything I've needed. They are a pleasure to work with, and I am happy to have them handling my insurance needs."

Maritza Gonzalez

October 3, 2021

5  out of  5 rating by Maritza Gonzalez
"Excellent Service"

Beth Christopher Krause

August 23, 2021

5  out of  5 rating by Beth Christopher Krause
"Kelly and her team are awesome. They are on top of any issues with our account and have helped us with anything we need any time. Highly recommend!"

Harsh Malu

April 9, 2021

5  out of  5 rating by Harsh Malu
"Ben is by far one of the best insurance agents I have had the chance to work with during an ongoing insurance claim. He was very helpful and patient, willing to answer all my doubts and queries through out the process!"

Patrick Diedrich

February 24, 2021

5  out of  5 rating by Patrick Diedrich
"Kelly Jepsen and her team have been, by far, the best experience I have had while looking for an insurance policy. They were helpful, courteous and very quick to respond. And if that wasn't enough, the prices can't be beat! They have my highest recommendation."


January 6, 2020

5  out of  5 rating by Paul
"Friendly agents and great customer service"

joel jeffery

July 20, 2019

5  out of  5 rating by joel jeffery
"Great service"

Maria Krivova

June 23, 2018

5  out of  5 rating by Maria Krivova
"As for an international student, it was very difficult to find an insurance company with the good price. State Farm in Houghton is the best choice!"

Nathan Miller

January 17, 2018

3  out of  5 rating by Nathan Miller
""Our data shows you drive significantly less than most drivers over the course of a year! Great job. Unfortunately, you still drive enough that we're going to raise your rates." What! Drive safe, raise rates. The only opportunity I've had to lower my rates was to install a tracker in my vehicle, which sounds kinda Big Brother to me. Needless to say, I passed on that opportunity."